Last updated: 11 May 2026
These Terms of Service ("Terms") govern your use of www.pinglabz.com and the content and services PingLabz provides. By creating an account or accessing paid content, you agree to these Terms.
About PingLabz
PingLabz is a networking education website that publishes written guides, hands-on labs for Cisco Modeling Labs, downloadable field-reference PDFs, and related content for networking engineers, CCNA candidates, and IT professionals.
Accounts
You may create a free account or subscribe to a paid PingLabz Pro tier. You are responsible for keeping your account credentials secure. You agree to provide accurate information when you sign up. We may suspend or terminate accounts that violate these Terms.
Subscriptions and billing
PingLabz Pro is offered as a monthly or annual subscription. Subscriptions auto-renew at the end of each billing period unless you cancel.
- You can cancel at any time from your account portal.
- Cancellation prevents future charges and takes effect at the end of your current billing period.
- Your access continues until the end of the current paid period.
- Pricing changes may occur. Existing subscribers are grandfathered at their current rate until they cancel and resubscribe.
See our Refund Policy for refund eligibility.
Acceptable use
You agree NOT to:
- Share your account credentials with others
- Redistribute, resell, or republish PingLabz content without permission
- Scrape content programmatically or via automated tools
- Use PingLabz content to create competing courseware for resale
- Misuse the labs (for example, attacking networks you do not own or have permission to test)
- Attempt to bypass payment, access controls, or other security measures
You MAY:
- Use the content for personal study and professional development
- Adapt configuration examples and lab .yaml files for your own use
- Cite or quote PingLabz content with proper attribution
- Print and share cheat-sheet PDFs with colleagues for non-commercial use
Intellectual property
All content on PingLabz, including text, diagrams, lab .yaml files, configurations, and PDFs, is copyright PingLabz unless otherwise noted. Configuration examples and lab files are licensed for personal use. Quoted command output from Cisco IOS XE and related Cisco products is property of Cisco Systems, Inc. and used for educational purposes.
The PingLabz name and brand are trademarks of PingLabz.
No warranty
PingLabz content is provided "as is." We make reasonable efforts to ensure accuracy and currency but we do not guarantee:
- That the content will help you pass any specific certification exam
- That configurations will work in your specific environment without modification
- That Cisco software syntax described will remain unchanged in future releases
- Uninterrupted availability of the website or services
You use the content at your own risk and judgement.
Limitation of liability
To the maximum extent permitted by law, PingLabz is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site, content, or services. Our total liability to you is limited to the amount you have paid PingLabz in the twelve (12) months prior to the claim.
This limitation applies whether the claim is based in contract, tort, statute, or any other legal theory.
Termination
We may terminate or suspend your account at any time, with or without notice, if you violate these Terms. Upon termination for a Terms violation, no refund is provided.
You may close your account at any time by emailing contact@pinglabz.com or using the delete option in your account portal.
Changes to these Terms
We may update these Terms. Significant changes will be announced via email to active members. Your continued use of the site after such announcement constitutes acceptance of the updated Terms. If you do not agree to a change, you may close your account.
Governing law
These Terms are governed by the laws of the United States and the state in which PingLabz is operated, without regard to conflict-of-laws principles. Any dispute arising from these Terms will be resolved in the courts of that jurisdiction.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
Contact
Questions about these Terms: contact@pinglabz.com.